Hello, I'm Huy.

An iF Gold and Red Dot award-winning Senior Product Designer specializing in the transformation of complex AI, and GRC platforms at IBM. My work focuses on simplifying sophisticated technology, navigating large-scale organizational structures, and delivering intuitive, impactful user experiences that drive business success.

A fraction of my work

A fraction of my work

A fraction of my work

Solved enterprise AI governance fragmentation by unifying 3 disconnected IBM products into one single platform, eliminating 40+ manual handoffs and reducing context-switching by 90% for risk and compliance teams
IBM AI Governance

Solved enterprise AI governance fragmentation by unifying 3 disconnected IBM products into one single platform, eliminating 40+ manual handoffs and reducing context-switching by 90% for risk and compliance teams
IBM AI Governance

Solved enterprise AI governance fragmentation by unifying 3 disconnected IBM products into one single platform, eliminating 40+ manual handoffs and reducing context-switching by 90% for risk and compliance teams
IBM AI Governance

Led the end-to-end UX design for AI integration framework deployed by many Fortune 500 clients including Citi, Schwab, and Commonwealth of Australia, enabling 10,000+ users to leverage custom ML models for PII detection, NLU classification, and cognitive controls
IBM OpenPages

Led the end-to-end UX design for AI integration framework deployed by many Fortune 500 clients including Citi, Schwab, and Commonwealth of Australia, enabling 10,000+ users to leverage custom ML models for PII detection, NLU classification, and cognitive controls
IBM OpenPages

Led the end-to-end UX design for AI integration framework deployed by many Fortune 500 clients including Citi, Schwab, and Commonwealth of Australia, enabling 10,000+ users to leverage custom ML models for PII detection, NLU classification, and cognitive controls
IBM OpenPages

I transformed IBM's failing enterprise data warehouse platform from a 7-level navigation nightmare with -15 NPS into an award-winning, intuitive interface that reduced support tickets by 72%, saved $2.3M annually, and earned the 2020 Red Dot Design Award.
IBM DB2

I transformed IBM's failing enterprise data warehouse platform from a 7-level navigation nightmare with -15 NPS into an award-winning, intuitive interface that reduced support tickets by 72%, saved $2.3M annually, and earned the 2020 Red Dot Design Award.
IBM DB2

I transformed IBM's failing enterprise data warehouse platform from a 7-level navigation nightmare with -15 NPS into an award-winning, intuitive interface that reduced support tickets by 72%, saved $2.3M annually, and earned the 2020 Red Dot Design Award.
IBM DB2

Designed and scaled a multi-platform CRM ecosystem (Web, iOS, Android) for 140,000+ real estate agents to manage inbound/outbound referrals, architecting a high-converting lead generation funnel that drove $10M in direct revenue and facilitated $120M in total transactions.
ReferralExchange

Designed and scaled a multi-platform CRM ecosystem (Web, iOS, Android) for 140,000+ real estate agents to manage inbound/outbound referrals, architecting a high-converting lead generation funnel that drove $10M in direct revenue and facilitated $120M in total transactions.
ReferralExchange

Designed and scaled a multi-platform CRM ecosystem (Web, iOS, Android) for 140,000+ real estate agents to manage inbound/outbound referrals, architecting a high-converting lead generation funnel that drove $10M in direct revenue and facilitated $120M in total transactions.
ReferralExchange

About Me

About Me

About Me

Over 10+ years transforming complex enterprise challenges into intuitive user experiences. I've led design initiatives across data analytics, risk management, and AI governance platformsโ€”helping organizations streamline workflows, reduce task completion times, and drive measurable business outcomes. My journey spans high-growth startups to Fortune 500 enterprises, where I've learned that the best solutions emerge from deep collaboration with users, stakeholders, and cross-functional teams. I'm energized by translating sophisticated technical capabilities into experiences that empower professionals to do their best work.

Senior Product Designer

IBM

2019 - Present

Product Design Lead

ReferralExchange

2014-2019

Architectural Designer

Langdon Wilson Architects

2013

Senior Product Designer

IBM

2019 - Present

Product Design Lead

ReferralExchange

2014-2019

Architectural Designer

Langdon Wilson Architects

2013

Senior Product Designer

IBM

2019 - Present

Product Design Lead

ReferralExchange

2014-2019

Architectural Designer

Langdon Wilson Architects

2013