Hello, I'm Huy.

iF Gold and Red Dot award-winning Senior Product Designer, most recently at IBM where I shipped Watsonx.Governance, the AI governance platform 500+ enterprise clients use to keep models compliant under the EU AI Act. The last two years, I stopped handling designs over the wall and started shipping them: three production AI apps, a custom Claude agent orchestration layer, Karpathy-style experimentation loops across three projects.

A fraction of my work

A fraction of my work

The AI governance platform 500+ enterprise clients ship on. Built under a 7-month EU AI Act deadline.
IBM AI Governance

The AI governance platform 500+ enterprise clients ship on. Built under a 7-month EU AI Act deadline.
IBM AI Governance

Led the end-to-end UX design for AI integration framework deployed by many Fortune 500 clients including Citi, Schwab, and Commonwealth of Australia, enabling 10,000+ users to leverage custom ML models for PII detection, NLU classification, and cognitive controls
IBM OpenPages

Led the end-to-end UX design for AI integration framework deployed by many Fortune 500 clients including Citi, Schwab, and Commonwealth of Australia, enabling 10,000+ users to leverage custom ML models for PII detection, NLU classification, and cognitive controls
IBM OpenPages

I transformed IBM's failing enterprise data warehouse platform from a 7-level navigation nightmare with -15 NPS into an award-winning, intuitive interface that reduced support tickets by 72%, saved $2.3M annually, and earned the 2020 Red Dot Design Award.
IBM DB2

I transformed IBM's failing enterprise data warehouse platform from a 7-level navigation nightmare with -15 NPS into an award-winning, intuitive interface that reduced support tickets by 72%, saved $2.3M annually, and earned the 2020 Red Dot Design Award.
IBM DB2

Designed and scaled a multi-platform CRM ecosystem (Web, iOS, Android) for 140,000+ real estate agents to manage inbound/outbound referrals, architecting a high-converting lead generation funnel that drove $10M in direct revenue and facilitated $120M in total transactions.
ReferralExchange

Designed and scaled a multi-platform CRM ecosystem (Web, iOS, Android) for 140,000+ real estate agents to manage inbound/outbound referrals, architecting a high-converting lead generation funnel that drove $10M in direct revenue and facilitated $120M in total transactions.
ReferralExchange

About Me

About Me

I've spent 16 years designing complex enterprise systems, AI governance, data warehouses, GRC platforms at IBM and before that ReferralExchange.

Architecture and computer science background. I learned SQL to design Db2. I shadowed DBAs. I read 1,000+ support tickets before drawing a single screen. The systems I work on aren't legible without that effort, and the work isn't trustworthy without it either.

The last two years, I shifted. I stopped handing designs over the wall and started shipping them. Three production AI apps live on the internet. A custom Claude agent orchestration layer running my own knowledge system. Karpathy-style autonomous experimentation loops across three projects.

The handoff gap doesn't exist when one person owns both.

When I'm not at the keyboard: I'm in the kitchen, on a trail, or arguing about how to make complex things feel simple.

Senior Product Designer

IBM

2019 - Present

Product Design Lead

ReferralExchange

2014-2019

Architectural Designer

Langdon Wilson Architects

2013

Senior Product Designer

IBM

2019 - Present

Product Design Lead

ReferralExchange

2014-2019

Architectural Designer

Langdon Wilson Architects

2013