Hello, I'm Huy.

An iF Gold and Red Dot award-winning Senior Product Designer specializing in the transformation of complex AI, and GRC platforms at IBM. My work focuses on simplifying sophisticated technology, navigating large-scale organizational structures, and delivering intuitive, impactful user experiences that drive business success.

A fraction of my work

A fraction of my work

A fraction of my work

Solved enterprise AI governance fragmentation by unifying 3 disconnected IBM products into one single platform, eliminating 40+ manual handoffs and reducing context-switching by 90% for risk and compliance teams
IBM AI Governance

Solved enterprise AI governance fragmentation by unifying 3 disconnected IBM products into one single platform, eliminating 40+ manual handoffs and reducing context-switching by 90% for risk and compliance teams
IBM AI Governance

Solved enterprise AI governance fragmentation by unifying 3 disconnected IBM products into one single platform, eliminating 40+ manual handoffs and reducing context-switching by 90% for risk and compliance teams
IBM AI Governance

Led the end-to-end UX design for AI integration framework deployed by many Fortune 500 clients including Citi, Schwab, and Commonwealth of Australia, enabling 10,000+ users to leverage custom ML models for PII detection, NLU classification, and cognitive controls
IBM OpenPages

Led the end-to-end UX design for AI integration framework deployed by many Fortune 500 clients including Citi, Schwab, and Commonwealth of Australia, enabling 10,000+ users to leverage custom ML models for PII detection, NLU classification, and cognitive controls
IBM OpenPages

Led the end-to-end UX design for AI integration framework deployed by many Fortune 500 clients including Citi, Schwab, and Commonwealth of Australia, enabling 10,000+ users to leverage custom ML models for PII detection, NLU classification, and cognitive controls
IBM OpenPages

I transformed IBM's failing enterprise data warehouse platform from a 7-level navigation nightmare with -15 NPS into an award-winning, intuitive interface that reduced support tickets by 72%, saved $2.3M annually, and earned the 2020 Red Dot Design Award.
IBM DB2

I transformed IBM's failing enterprise data warehouse platform from a 7-level navigation nightmare with -15 NPS into an award-winning, intuitive interface that reduced support tickets by 72%, saved $2.3M annually, and earned the 2020 Red Dot Design Award.
IBM DB2

I transformed IBM's failing enterprise data warehouse platform from a 7-level navigation nightmare with -15 NPS into an award-winning, intuitive interface that reduced support tickets by 72%, saved $2.3M annually, and earned the 2020 Red Dot Design Award.
IBM DB2

Designed and scaled a multi-platform CRM ecosystem (Web, iOS, Android) for 140,000+ real estate agents to manage inbound/outbound referrals, architecting a high-converting lead generation funnel that drove $10M in direct revenue and facilitated $120M in total transactions.
ReferralExchange

Designed and scaled a multi-platform CRM ecosystem (Web, iOS, Android) for 140,000+ real estate agents to manage inbound/outbound referrals, architecting a high-converting lead generation funnel that drove $10M in direct revenue and facilitated $120M in total transactions.
ReferralExchange

Designed and scaled a multi-platform CRM ecosystem (Web, iOS, Android) for 140,000+ real estate agents to manage inbound/outbound referrals, architecting a high-converting lead generation funnel that drove $10M in direct revenue and facilitated $120M in total transactions.
ReferralExchange

About Me

About Me

About Me

Over 10+ years transforming complex enterprise challenges into intuitive user experiences. I've led design initiatives across data analytics, risk management, and AI governance platforms—helping organizations streamline workflows, reduce task completion times, and drive measurable business outcomes. My journey spans high-growth startups to Fortune 500 enterprises, where I've learned that the best solutions emerge from deep collaboration with users, stakeholders, and cross-functional teams. I'm energized by translating sophisticated technical capabilities into experiences that empower professionals to do their best work.

Senior Product Designer

IBM

2019 - Present

Product Design Lead

ReferralExchange

2014-2019

Architectural Designer

Langdon Wilson Architects

2013

Senior Product Designer

IBM

2019 - Present

Product Design Lead

ReferralExchange

2014-2019

Architectural Designer

Langdon Wilson Architects

2013

Senior Product Designer

IBM

2019 - Present

Product Design Lead

ReferralExchange

2014-2019

Architectural Designer

Langdon Wilson Architects

2013